Training And Development - Leadership

  • Managing Conflict and Change to Enhance Morale and Team Building

    This program is designed to assist supervisors at all management levels. All professional relationships experience some type of conflict. This is normal, natural, and sometimes even necessary for growth and development.

    This seminar will discuss:

    • Myths and truths of conflict
    • The need to change your “old thinkers”
    • Sources of organizational conflict and successful ways to overcome them
    • Seven types to conflict resolution and examples of the successes of each step
    • Best team building practices used by today’s most successful companies
    • The leader’s role in team management
    • Change management
    • Management’s role during the communication and implementation process
    • Traits of the problem employee
    • Successful ways of handling a problem employee