Courageous Conversations Virtual Training

  • courgconvinpersonbanner

  • Courageous Conversations Virtual Training

    Why is it so hard to have difficult conversations?

    This training will introduce Radical Candor as a model to find the “sweet spot” between being obnoxious and soft-toeing around courageous conversations. Knowing how to be “candid with care” builds trust in manager/report relationships, empowers employees to focus on issues and creates a culture of open communication. Participants will walk away understanding where they fall in the model, the barriers that keep us from being fully candid and the impact when we use radical candor.


  • Virtual Training Details

    Dates: This is a two-part training

    • August 24 & August 30, 2021 | 1:00pm - 4:00pm (both days) (EST)

    Online Platform: Zoom.us

    For Participation You Will Need:

    • A computer, laptop, iPad, or smart phone
    • Internet access

    Cost: $125 per person - Includes live virtual training, digital training manual, and additional resources. These will be sent via email before the first session.

    Class sizes are limited for maximum engagement - register today to reserve your spot. Once registered, you will receive details on how to join the Zoom Meeting Virtual Training.

    If you have any questions, need help registering, or would like to be invoiced for this event, please contact: Ana Nichols, Training & Event Coordinator at (616) 281-0611 or Ana.Nichols@ExpressPros.com.

  • Learning Objectives

    As a result of this training, participants will be able to:

    • Identify barriers that keep us from having courageous conversation
    • Review the Radical Candor Model
    • HHIPPP – a courageous conversation strategy
    • Identify barriers keeping us from receiving feedback

    This training is approved for 6 HRCI or SHRM recertification credits.

  • HRCISHRM2021


  • Lorraine Medici - Director of Training and Development

    Lorraine Medici Trainer in Grand RapidsLorraine Medici is the Director of Training and Development at Express Employment Professionals of Grand Rapids.  She has successfully launched Purpose-Driven Leadership Training, a Leadership Academy targeted at helping develop managers and leaders at all levels in manufacturing and other industries.  She is also an approved Training Partner with the Human Resource Certification Institute (HRCI). She is an Associate Certified Coach and Master Practitioner for the ELI (Energy Leadership Index) Assessment. Lorraine is also certified in DISC and Emotional Intelligence training. Lorraine has extensive experience as a personal development coach and workshop facilitator in the areas of leadership, teambuilding, and sales.

    As a certified coach, Lorraine works closely with clients to help diagnose company challenges and provide action plans to enhance employee engagement, build stronger leadership teams, increase retention and bring about cultural awareness through workshops and personal coaching. 


  • Our Passion for Training

    Featuring: Hilco Technologies