Foundations of Emotional Intelligence - Virtual Training

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  • Foundations of Emotional Intelligence - Virtual Training

    Emotional Intelligence has been the buzz word for the last 20 years in organizations, but what is the business case for emotional intelligence? High emotional intelligence is associated with strong employee engagement, effective leadership and building a successful job path.

    In this 4-part virtual training, participants will learn how to heighten their self-awareness and manage their emotions by analyzing the impact of reacting vs. responding. Through peer and group activities, participants will use the process and strategies of emotional intelligence to counter “triggered reactions” which can positively influence engagement, performance and leadership.

    Emotional Intelligence training is for anyone looking to improve their interpersonal relationship skills and is valuable for all levels of employees.

  • Learn More About Foundations of Emotional Intelligence

  • Self Awareness - Online Emotional Intelligence Training

    • Define the four pillars of emotional intelligence
    • Define and analyze self awareness
    • Identify triggers under stress
    • Identify personal and professional values
    • Toolbox for success: Identify strategies to improve the self awareness skill
  • Self Management- Online Emotional Intelligence Training

    • Define and analyze self-management
    • Distinguish reaction vs. response
    • Review the Above the Line / Below the Line model of emotional intelligence
    • Toolbox for Success: Identify strategies to improve the self-management skill

  • Social Awareness - Online Emotional Intelligence Training

    • Define and analyze social awareness
    • Identify range of emotions
    • Practice the tools of acknowledging and validating
    • Toolbox for Success: Identify strategies to improve the social awareness skill

  • Relationship Management - Online Emotional Intelligence Training

    • Define and analyze relationship management
    • Analyze the challenges with courageous conversations
    • Introduction to Radical Candor
    • Toolbox for Success: Identify strategies to improve the relationship management skill

  • Virtual Training Details

    Dates: This is a 4-part training

    Session 1: July 15, 2:00pm - 3:30pm

    Session 2: July 22, 2:00pm - 3:00pm

    Session 3: July 29, 2:00pm - 3:00pm

    Session 4: August 5, 2:00pm - 3:30pm

    Online Platform: Zoom.us

    For Participation You Will Need:

    • A computer, laptop, iPad, or smart phone
    • Internet access


    Cost: $125 - Includes digital training manuals and a full "Emotional Intelligence Toolkit". These will be sent via email before the first session.

    Register Now - Class sizes are limited for maximum engagement - register today to reserve your spot. Once registered, you will receive details on how to join the Zoom Meeting Virtual Training.

    If you have any questions, need help registering, or would like to be invoiced for this event, please contact: Ana Nichols, Training & Event Coordinator at (616) 281-0611 or Ana.Nichols@ExpressPros.com

    This training is approved for 4 HRCI or SHRM re-certification credits.

  • HRCI and SHRM Certified Training

  • Meet Your Trainer: Lorraine Medici

    Lorraine Medici Coach and Trainer in Grand RapidsLorraine Medici is the Director of Training and Development for Express Employment Professionals. As a certified personal development coach and workshop facilitator, Lorraine works to help clients create results-oriented leaders who increase employee performance, retention, engagement and deliver bottom-line results. Learn more about Lorraine and the Express training team here.



  • Customized Foundations of Emotional Intelligence Training for Your Company

    Express Employment Professionals is based out of Grand Rapids, Michigan, but we provide customized training solutions throughout the Midwest and the World (virtually). Our team is happy to create a customized Foundations of Emotional Intelligence training specifically for a group from your company. This can be hosted at our training center in Grand Rapids, we can travel to your business, or it can be delivered virtually. Contact us today for more information.

  • Our Passion for Training

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