Our Staff

  • Our Staff


    Heather Reed

    Front Office Coordinator

    Heather is the newest member of the Express Family and she is excited for the opportunity to helping as many people as possible find good jobs. She has had the opportunity to work in customer services for the last 14 years of her career and the one common denominator with her has always been helping people. When all is said and done Heather wants to make a difference in her community and at Express she does that one person at a time.

    Email Heather Here

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    Jennifer Norgrove

    Employment Specialist

    Jenn is an integral part of the Express team in the Employment Specialist role where she is responsible for Recruiting, Screening, Evaluating, Placing and Coaching candidates. Jenn specializes in recruiting and filling positions for manufacturing clients that are looking for skilled and unskilled personnel. If you are looking for work or would like for Jenn to help you in your next position, please contact her today. She is a native of the Greater Jamestown Area.

    Email Jenn Here


    Jacki Crosby

    Assistant Manager/Sr Employment Specialist 

    Jacki started with Express Jamestown in February of 2014 as a Employment Specialist. Jacki is responsible for recruiting and filling manufacturing, educational, and administrative job orders. Jacki has more recently become our Assistant Manager/Sr. Employment Specialist and resident social media expert, you will see her posting and commenting to current and potential employees on our Facebook and Twitter. Jacki is a native of Corry, PA and a graduate of Fortis Institute with an Associates in Paralegal.

    Connect with Jacki on LinkedIn here

    Email Jacki Here


    Mark Sherwood

    Account Representative

    Mark is responsible for being out in the community connecting with and learning about local businesses and their hiring needs. Mark's main goal is to help companies understand how Express can help them in the areas of employment, leadership, and human resources, recruiting and filling manufacturing, educational, and administrative job orders. Mark is a recent graduate from Jamestown Business College and is excited to get out and make his mark on the community. If you see Mark out and about welcome him in for some information about Express!!!

    Email Mark Here