Training And Development - HR

  • Essential Skills for Supervisors and Managers

    Employees without strong leadership rarely function well as a team. And, surprisingly, the majority of supervisors and managers receive very little training before they are put in charge. Ensure your supervisors and managers know how to effectively manage their employees in this educational and interactive seminar.

    The following topics will be covered:

    • Title VII - Age & Race Discrimination, Americans with Disabilities Act (ADA)
    • Interviewing
    • Communication Styles
    • Generational Differences
    • Listening Skills
    • Coaching/Counseling
    • Empowerment and Praise
    • Supervisor Strategies
    • Performance Plans
    • Handling Conflict
    • Problem Employees and Discipline
    • Harassment

    Participants will discover how to become better supervisors and managers by learning how to enhance their communication skills, how to provide praise and feedback, how to listen more effectively, and how to deal with employee conflict. This training is a must for new supervisors or managers and is a good refresher for anyone who has been in one of those roles for a while.


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