Meet the Owners

The Raleigh & Durham, NC franchise locations are owned by Pam & Sam Higdon and Jeff Higdon. The office in Durham opened in August of 1997 as a woman-owned small business. Pam Higdon, SPHR is the President and Sam Higdon is the Secretary and Vice President. Pam has over 30 years experience in temporary and permanent staffing companies in North Carolina, Washington DC, and Maryland. Sam served in the United States Army for over 24 years and retired in July 1997 as a Colonel. In 2002, the Higdons purchased the existing Express franchise in Raleigh. The Higdons also owned & sold a successful Oxford franchise after 5 years of solid growth. Jeff Higdon became an owner in December 2009 after more than a decade of working for Express. In 2021, Express helped over 700 people in the Triangle area to find employment including over 150 people that were hired as regular, full-time employees by Express clients.

Express has received many business awards and recognitions in the Triangle. Express has been given the Outstanding Employer award by the North Carolina Employment Security Commission. In June of 2001, Express was selected by the Durham Chamber as its Small Business of the Year. In August of 2001, Pam was honored as one of the “Top Twenty Five Women in Business in the Triangle.”

In March of 2005, Pam & Sam Higdon were chosen by Express as 2004 Franchisees of the Year for their committed community involvement, encouragement of others inside and outside the business, and fostering a positive company culture. They were honored at the 2005 meeting of the International Franchise Association at Ft. Lauderdale, FL. The Higdons were also honored with the 2008 Children's Miracle Network Miracle Maker award for contributions to the charity organization in the community. In 2011, Pam Higdon was inducted into the North Carolina Human Resources Hall of Fame in honor of a lifetime of achievement and service to the human resources profession in North Carolina.

In 2021, Express was recognized in the Triangle Business Journal as the 5^th largest woman-owned business and the 4^th largest Employment Services Company in the Triangle.

The Express office in Durham is celebrating 25 years in business in 2022!

The Raleigh & Durham offices are also Specialized Recruiting Group designated offices for Express Employment Professionals with a focus on professional recruiting in IT, Engineering, and Accounting/Finance positions.