Located in Montgomery, AL
Pay: $20-$25 per hour
Job Full Description
Job Title: Customer Service/Account Sales Manager – Insurance ($20-$25 per hour) - MUST have Property and Casualty License
Location: Montgomery, AL
Job Type: Full-time
Shift: Day shift
Pay Range: $20-$25 per hour
Position Overview:
As a Customer Service / Account Manager, you will be the primary point of contact for clients, handling policy servicing, renewals, and day-to-day support. Your expertise in insurance products and strong communication skills will help ensure client satisfaction and retention.
Key Responsibilities:
- Provide professional, knowledgeable service to clients via phone, email, and in-person
- Manage client accounts, including new policy setup, renewals, endorsements, and cancellations
- Review and explain coverage options to clients and assist with policy questions
- Process changes and updates to existing policies accurately and promptly
- Resolve client issues and concerns with a solutions-focused approach
- Maintain up-to-date knowledge of insurance products and carrier guidelines
- Work closely with producers and underwriters to ensure smooth policy handling
- Track renewals and proactively reach out to clients to retain business
Requirements:
- Active Property & Casualty License (Required)
- Previous experience in the insurance industry (customer service, account management, or similar)
- Knowledge of personal and/or commercial lines insurance
- Strong communication and interpersonal skills
- High attention to detail and ability to manage multiple priorities
- Proficiency in insurance management systems and Microsoft Office Suite
- Positive attitude, dependable, and team-oriented
Preferred Qualifications:
- Experience with common insurance agency software (e.g., Applied Epic, HawkSoft, AMS360, etc.)
- Bilingual skills are a plus
- Additional insurance licenses (e.g., Life & Health) are a bonus
Why Join Us?
Competitive Pay + Overtime Opportunities
Consistent Work & Job Stability
Career Growth & Training Available
Supportive Team & Positive Work Environment
Comprehensive Benefits Package
APPLY NOW! Take the next step in your machining career. Click [Apply Now] OR send your resume to jobs.MontgomeryAL@expresspros.com and mention "Insurance" in the subject line.
#2910MGM
Montgomery, AL
2910
5729 Carmichael Parkway
Montgomery, AL 36117
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