Located in Montgomery, AL
Pay: $16-$20 per hour
Job Full Description
Job Title: Dispatcher – Plumbing Company (Accounts Receivable Experience Required) - $16-$20 per hour
Location: Montgomery, AL
Job Type: Full-time
Shift: Day shift
Pay Range: $16-$20 per hour
We are seeking a highly organized Dispatcher with strong accounts receivable skills to join our plumbing operations team. This position plays a critical role in coordinating service calls, supporting field technicians, and managing customer billing.
Position Overview:
The Dispatcher will be responsible for scheduling and dispatching plumbing service calls, maintaining communication with technicians, and ensuring accurate and timely processing of invoices and customer payments. This role requires multitasking in a fast-paced environment, strong customer service skills, and attention to detail in financial transactions.
Key Responsibilities:
- Schedule and dispatch plumbing service calls to technicians based on priority, location, and skill set
- Maintain clear and constant communication with field technicians throughout the day
- Monitor job progress and make adjustments to schedules as needed
- Process and send invoices to customers promptly
- Record and track customer payments in the accounting system
- Follow up on past-due accounts and assist with collections as needed
- Maintain accurate customer and service records
- Provide excellent customer service over the phone and by email
- Support office staff and management with administrative tasks as needed
Requirements:
- 1+ year of dispatching experience, preferably in plumbing, HVAC, or similar service industry
- Experience in accounts receivable, including invoicing and payment posting
- Strong multitasking and organizational skills
- Excellent phone etiquette and customer service abilities
- Proficiency with scheduling and accounting software (ServiceTitan, QuickBooks, or similar preferred)
- Ability to remain calm under pressure and adapt to changing schedules
- Reliable, detail-oriented, and a team player
Why Join Us?
Competitive Pay + Overtime Opportunities
Consistent Work & Job Stability
Career Growth & Training Available
Supportive Team & Positive Work Environment
Comprehensive Benefits Package
APPLY NOW! Take the next step in your machining career. Click [Apply Now] OR send your resume to jobs.MontgomeryAL@expresspros.com and mention "dispatch" in the subject line.
#2910MGM
Montgomery, AL
2910
5729 Carmichael Parkway
Montgomery, AL 36117
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