Located in Little Rock, AR
Pay: 15+
Job Full Description
Job Description:
We are seeking a professional and customer-focused Hotel Front Desk Associate to join our team. The ideal candidate will be the first point of contact for guests and will ensure a welcoming, efficient, and positive experience throughout their stay.
Responsibilities:
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Greet and check in guests in a friendly and professional manner.
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Handle guest reservations, cancellations, and inquiries by phone and in person.
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Manage check-out process, including payments and billing accuracy.
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Provide information about hotel amenities, services, and local attractions.
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Address guest requests, concerns, and complaints promptly and courteously.
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Maintain accurate records of room availability and guest accounts.
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Coordinate with housekeeping and maintenance staff to ensure guest satisfaction.
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Uphold all company policies, safety standards, and procedures.
Qualifications:
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Previous front desk, hospitality, or customer service experience preferred.
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Strong communication and interpersonal skills.
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Ability to multitask and remain calm under pressure.
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Basic computer skills and familiarity with hotel management systems a plus.
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Flexible availability, including weekends and holidays.
Little Rock, AR
2007
11825 Hinson Road
Suite 102
Little Rock, AR 72212
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