Located in Santa Ana, CA
Pay: $21-22/hr
Job Full Description
Front Office Coordinator / Director of First Impressions
Location: Santa Ana, CA
Pay: $21.00 – $22.00 per hour
About the Role
We are seeking a bilingual (English/Spanish) Front Office Coordinator to serve as our Director of First Impressions. As the first point of contact for visitors, clients, and associates, you will set the tone for our office by providing a welcoming presence and professional support. This role requires someone who is approachable and warm, yet confident enough to set boundaries and manage competing priorities.
What You’ll Do
- Greet and assist visitors, associates, and clients, ensuring a positive first impression.
- Answer and route phone calls, emails, and inquiries promptly and professionally.
- Serve as a gatekeeper by prioritizing requests and protecting leadership time.
- Communicate expectations clearly while maintaining a friendly and professional tone.
- Perform administrative tasks such as scheduling, data entry, and correspondence.
- Maintain a neat and professional front office environment.
- Translate verbal and written communications between English and Spanish as needed.
What We’re Looking For
- Bilingual fluency (English/Spanish) – verbal and written.
- Strong customer service skills with the ability to put people at ease.
- Confidence in setting clear expectations and boundaries.
- Excellent communication skills, both in person and over the phone.
- Proficiency with Microsoft Office Suite, Outlook, and ability to learn new systems.
- Strong organizational skills and ability to manage multiple tasks simultaneously.
- Professionalism and discretion when handling sensitive information.
Preferred Qualifications
- Previous experience in a front office, reception, or administrative role.
- Experience working in a fast-paced, customer-facing environment.
Compensation
- Hourly Pay: $21.00 – $22.00 per hour, depending on experience and bilingual skills.
Costa Mesa, CA
3411
2961 West MacArthur Boulevard
Suite 216
Santa Ana, CA 92704
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