A066
Located in Stanton, CA
Pay: $26 - $30
Job Full Description
Overview
In this role, you will be responsible for overseeing the processing of sales orders with an emphasis on coordinating logistical operations. Communication with customers, vendors and internal staff is essential to this role. The ideal candidate will have strong communication skills and is highly organized.
Responsibilities
• Communicate with customers regarding lead times, product availability and shipping details
• Take orders over the phone
• Answer product questions and order inquiries
• Confirm item stock and availability
• Assign warehouse location and shipping method
• Schedule freight and create BOL's
• Manage order approval workflow
• Coordinate with warehouse to build work orders
• Create purchase orders for drop ship orders
• Enter tracking details and create fulfillment records
• Manage claims and returns
Requirements
• Strong communication skills (English), both written and verbal, for effective collaboration with team members and external partners.
• Excellent organizational skills with the ability to manage multiple tasks simultaneously.
• Computer skills. Comfortable using/learning business software tools like ERP (Enterprise Resource Planning) and CRM (Customer Resource Management) systems, Microsoft Office, etc.
• Preferred experience in operations, suprtly-ehain management, and/or sales and customer service. If not, we can train you.
• Basic Math skills.
Preferred Qualifications
• Bilingual (Spanish preferred)
• Experience with NetSuite ERP system.
• Experience with Microsoft Office.
Benefits
• Health insurance subsidy.
• Paid time off.
Location & Schedule
• On-site at our Stanton, CA office and warehouse.
• Monday-Friday 7:00am - 3:30pm
Pay
• $26.00 - $30.00 per hour
Lakewood-Cerritos, CA
3341
7077 Orangewood Ave
Suite #128
Garden Grove, CA 92841
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