C046
Located in Long Beach, CA
Pay: $22/hr.
Job Full Description
Express Employment of Long Beach is hiring a Customer Service Representative for growing local company in Long Beach. This positions interacts with customers and manages all customer relationships from quotation through payment of invoices.
POSITION – Customer Service Representative
LOCATION: Long Beach, CA
RATE: $22/hr.
DAYS: Monday-Friday, 7:00AM-3:30PM
REQUIRED: Must pass drug test and background check
Essential Functions
- Receives sale calls, quotation requests, faxes, mail, EDI, email, and will-call orders
- Provides inventory and pricing information
- Coordinate with outside sales, purchasing, billing, management, and warehouse customer issues.
- Enters or processes delivery ticket/shop orders
- Produce and negotiate customer quotations and proposals
- Contacts customers concerning late payments, invoicing issues, and other issues involving credit and receivable items
- Reports collection status to AR and management
- Occasionally attends client visits with sales representatives
- Informs and complies with company return goods policy
- Assists outside sales in order processing and customer services
- Quote follow-up and track lost sales reports as well as expediting all customer inquiries and orders
- Arrange direct and/or hot shot deliveries to correct customer problems
- Process credit card transactions
- Assist in physical inventory
- Assist will call customers in placing orders
- Participate in special projects as requested by management.
Competencies
-
HS Diploma/GED required
- Some college preferred
- 1-2 years sales experience
- Highly motivated and results oriented
- Strong communication, organization, multi-tasking & time management skills
- Solid problem solving and consultative skills required
- Ability to work in a fast paced team sales environment with minimal supervision
- Experience with MS Office, Outlook, Excel, Word
- Dependable and ability to learn quickly
- Must pass drug test and background check
How to Apply:
- Send your most recent resume via email that shows your relevant experience to Jobs.LongBeachCA@ExpressPros.com
- Text 562-472-1040
- Submit your online application
We will consider all qualified applicants for employment, including those with criminal histories, in a manner consistent with state and local laws including the City of Los Angeles Fair Chance Initiative Hiring Ordinance.
Long Beach, CA
2019
3299 East Hill Street
Suite 303
Signal Hill, CA 90755
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