Located in Long Beach, CA
Pay: $$22/hr.
Job Full Description
Express Employment of Long Beach is hiring a Customer Service Representative for growing local company in Long Beach. This positions interacts with customers and manages all customer relationships from quotation through payment of invoices.
POSITION – Customer Service Representative
LOCATION: Long Beach, CA
RATE: $22/hr.
DAYS: Monday-Friday, 7:00AM-3:30PM
REQUIRED: Must pass drug test and background check
Essential Functions
- Receives sales calls, quotation requests, faxes, mail, EDI, email, and will-call orders
- Provides inventory and pricing information
- Coordinate with outside sales, purchasing, billing, management, and warehouse customer issues.
- Enters or processes delivery ticket/shop orders
- Produce and negotiate customer quotations and proposals
- Contacts customers concerning late payments, invoicing issues, and other issues involving credit and receivable items
- Reports collection status to AR and management
- Occasionally attends client visits with sales representatives
- Informs and complies with company return goods policy
- Assists outside sales in order processing and customer services
- Quote follow-up and track lost sales reports as well as expediting all customer inquiries and orders
- Arrange direct and/or hot shot deliveries to correct customer problems
- Process credit card transactions
- Assist in physical inventory
- Assist will call customers in placing orders
- Participate in special projects as requested by management.
Competencies
-
HS Diploma/GED required
- Some college preferred
- 1-2 years sales experience
- Highly motivated and results oriented
- Strong communication, organization, multi-tasking & time management skills
- Solid problem solving and consultative skills required
- Ability to work in a fast paced team sales environment with minimal supervision
- Experience with MS Office, Outlook, Excel, Word
- Dependable and ability to learn quickly
- Must pass drug test and background check
How to Apply:
- Send your most recent resume via email that shows your relevant experience to Jobs.LongBeachCA@ExpressPros.com
- Text 562-472-1040
- Submit your online application
We will consider all qualified applicants for employment, including those with criminal histories, in a manner consistent with state and local laws including the City of Los Angeles Fair Chance Initiative Hiring Ordinance.
Long Beach, CA
3433
6376 East Pacific Coast Highway
Suite C
Long Beach, CA 90803
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