Part-Time Receptionist
Schedule: Monday - Wednesday, 8-hour shifts (24 hours per week)
Position Summary
We are seeking a friendly, professional, and organized Part-Time Receptionist to serve as the first point of contact for patients and visitors at a busy eye care practice. The ideal candidate will possess excellent customer service skills, strong attention to detail, and the ability to multitask in a fast-paced healthcare environment.
Responsibilities
- Greet patients and visitors in a warm and professional manner
- Answer and direct incoming phone calls
- Schedule, confirm, and reschedule patient appointments
- Verify patient information and update records as needed
- Check patients in and out for appointments
- Collect co-payments and process payments accurately
- Assist with insurance verification and patient paperwork
- Maintain organized and accurate electronic and physical records
- Coordinate communication between patients, providers, and staff
- Manage incoming emails, faxes, and correspondence
- Maintain a clean, welcoming reception area
- Provide administrative support to the clinical team as needed
Qualifications
- High school diploma or equivalent required
- Previous receptionist, front desk, administrative, or customer service experience preferred
- Experience in a medical, healthcare, or optometry setting is a plus
- Proficient with Microsoft Office and basic computer applications
- Strong verbal and written communication skills
- Excellent organizational and multitasking abilities
- Professional appearance and demeanor
- Ability to maintain patient confidentiality and handle sensitive information with discretion
Desired Skills
- Outstanding customer service and interpersonal skills
- Attention to detail and accuracy
- Dependable and punctual
- Ability to work independently and as part of a team
- Strong problem-solving skills
- Comfortable working in a patient-focused environment
Benefits
- Consistent part-time schedule
- Supportive team environment
- Opportunity to gain experience in the healthcare field
- Professional growth opportunities
Schedule: Monday through Wednesday, 8-hour shifts.
Employment Type: Part-Time.