Located in Montebello, CA
Pay: $18.00-$20.00 per hour
Job Full Description
Customer Service Representative
$18.00-$20.00 per hour / DOE
Monday- Friday / 8:30am - 5:00 pm
A manufacturing company is looking for a Customer Service Representative to support our growing manufacturing operations. In this role, you’ll handle routine customer orders, answer service questions, and ensure customers receive timely and accurate information regarding their purchases. The ideal candidate is organized, dependable, and enjoys problem-solving in a fast-paced environment. You are applying through Express Employment Professionals, an award-winning Staffing Firm.
Customer Service Representative Responsibilities:
- Assist customers with routine orders and product inquiries by phone, email, or fax
- Maintain strong, professional communication with all customers
- Provide up-to-date information on product availability, pricing, and shipping status
- Input order changes, cancellations, and return requests accurately
- Resolve routine customer concerns and escalate more complex issues to the supervisor
- Coordinate product returns and credit processing with supervisors or managers
- Perform general administrative tasks including filing, mailing, and sampling
- Provide light receptionist coverage when needed
- Other duties as assigned
Customer Service Representative Qualifications:
- High school diploma or equivalent
- Prior experience in manufacturing or order processing is a plus
- Strong communication and interpersonal skills
- Comfortable with typing, phone support, and basic computer tasks
- Able to manage a variable workload and stay organized
- Friendly, helpful attitude with a focus on customer satisfaction
Benefits of Working with Express:
- Weekly pay and immediate benefits!
- Evaluation to hire positions - get your foot in the door at a great company!
- Personalized job matching and interviewing prep!
- No fees for you, ever!
- Quick hiring process - get started as soon as tomorrow!
Positions fill fast - Apply Today!
Montebello, CA
2937
1433 N Montebello Blvd
Montebello, CA 90640
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