Located in Montebello, CA
Job Full Description
Customer Service Representative – Montebello
Pay: $21.00–$23.00 per hour (DOE)
Schedule: Monday -Friday | 8:00 AM–4:30 PM
Position Overview:
We are seeking an experienced, professional, and customer-focused Customer Service Representative to support daily customer service and front-office operations in Montebello, CA.
The ideal candidate will have strong communication and interpersonal skills, excellent customer service abilities, and the confidence to work independently while managing varying workloads. This position requires someone who is organized, approachable, and committed to delivering prompt, accurate, and professional service.
Key Responsibilities:
- Assist customers with routine orders, order placements, and service-related inquiries.
- Provide prompt, professional, and accessible telephone support to customers.
- Communicate order details, updates, and relevant information clearly and accurately.
- Respond to customer questions and help resolve routine service-related concerns.
- Answer incoming telephone calls and direct inquiries appropriately.
- Welcome visitors, answer the front door, and provide courteous front-office assistance.
- Use computers, fax machines, and telephone systems to complete daily administrative and customer service tasks.
- Maintain positive customer relationships through professional and responsive communication.
- Manage daily responsibilities efficiently while adapting to changing workloads.
- Perform additional customer service and administrative duties as assigned.
Qualifications & Requirements:
- Minimum of 2 years of relevant customer service experience.
- High school diploma or GED required.
- Strong interpersonal and verbal communication skills.
- Ability to establish and maintain positive, professional relationships with customers.
- Comfortable handling customer inquiries and processing routine orders.
- Basic computer proficiency and ability to operate standard office equipment, including fax machines and telephone systems.
- Ability to work independently with minimal supervision.
- Strong organizational skills and attention to detail.
- Ability to manage light to heavy workloads while maintaining accuracy and professionalism.
- Friendly, dependable, and customer-focused, with a positive attitude toward teamwork and service.
- Benefits of Working with Express Employment Professionals
- Consistent and reliable weekly payments.
- Access to available employee benefits through Express Employment Professionals, subject to eligibility.
- Access to temporary, long-term, and evaluation-to-hire opportunities where applicable.
- Support in finding positions that align with your skills and experience.
- Guidance and support throughout the hiring process.
- No placement fees for job seekers.
- Efficient recruitment and placement support.
Montebello, CA
2937
1433 N Montebello Blvd
Montebello, CA 90640
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