Located in Richmond, CA
Pay: Starting pay $18.00-23.00
Job Full Description
We are seeking a reliable and detail-oriented individual to join our team as a Customer Service Representative / Data Entry Clerk. This position is ideal for someone who enjoys helping others and is comfortable working with data and administrative tasks in a fast-paced environment.
Key Responsibilities
- Respond to customer inquiries via phone, email, and online platforms
- Provide clear and accurate information regarding services, billing, and account details
- Enter and update customer data in internal systems with a high degree of accuracy
- Organize and maintain digital and physical records
- Assist with preparing reports and tracking service metrics
- Collaborate with team members to resolve customer issues and improve processes
Skills Required
- Strong verbal and written communication skills
- Excellent attention to detail and accuracy
- Basic computer proficiency, especially with Microsoft Excel and Word
- Ability to multitask and manage time effectively
- Strong organizational skills
- Customer-focused attitude and problem-solving abilities
Richmond, CA
3416
2970 Hilltop Mall Road
Suite 102
Richmond, CA 94806
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