iapps logo

Job Details

Collections & Lead Generating Specialist October 22, 2025

F9659

Located in Corona, CA

Pay: 18.00

Job Full Description

Job Summary:

We are seeking two motivated and professional Collections & Lead Generation Specialists to join our growing collections company. In this dual-role position, you will be responsible for generating new leads from past-due accounts or potential business sources and contacting individuals or businesses to collect outstanding payments. When applicable, you will also negotiate and set up payment plans while maintaining a high level of professionalism, accuracy, and customer service.

Key Responsibilities:

  • Identify, research, and generate new leads from client lists, databases, or external sources.

  • Contact individuals or businesses to collect on outstanding balances via phone, email, or mail.

  • Maintain accurate records of all communications, payments, and arrangements in company systems.

  • Clearly explain account balances, payment options, and consequences of non-payment in a professional manner.

  • Negotiate and establish payment arrangements or installment plans that meet company guidelines.

  • Follow up consistently on payment promises to ensure timely collection.

  • Meet or exceed weekly and monthly lead generation and collection goals.

  • Collaborate with the team to improve scripts, strategies, and overall collection processes.

  • Follow all compliance requirements, including FDCPA and company policies.

  • Provide excellent customer service while maintaining firm and results-driven communication.

Qualifications:

  • Previous experience in collections, lead generation, telemarketing, customer service, or related field preferred.

  • Strong communication and negotiation skills.

  • Ability to handle difficult conversations professionally and with empathy.

  • Organized, detail-oriented, and able to manage multiple accounts simultaneously.

  • Basic computer skills, including CRM or collection software proficiency.

  • Bilingual (English/Spanish) is a plus, but not required.

Schedule & Compensation:

  • Full-time or part-time depending on company needs.

  • Base pay + commission/bonus structure based on performance.

Riverside-Corona, CA
2296
555 Queensland Circle
Unit 101
Corona, CA 92879

Apply Now Email Us

Close