Located in Oceanside, CA
Pay: $18/hour
Job Full Description
We are currently seeking an experienced and customer-focused Front Desk Agent to join our team at a resort. This is a great opportunity to work in a welcoming resort environment and be the first point of contact for our valued guests.
Responsibilities:
- Greet and assist guests in a friendly, efficient, and professional manner.
- Perform check-in and check-out procedures accurately.
- Handle guest inquiries and provide local information and assistance.
- Answer phone calls and manage reservations.
- Process payments and maintain accurate records.
- Address guest concerns and escalate issues when necessary.
- Maintain a clean and organized front desk area
Requirements:
- Prior front desk or customer service experience required.
- Excellent communication and interpersonal skills.
- Strong attention to detail and ability to multitask
- Proficient with computers and hotel booking systems (experience with timeshare systems a plus).
- Must be reliable, punctual, and professional in appearance and demeanor
Schedule:
- 10 AM to 7 PM, Monday/Tuesday/Saturday/Sunday
- 11 AM to 8 PM, Friday
- DAYS OFF: Wednesday/Thursday
San Diego (North), CA
2292
1800 Thibodo Road
Suite 100
Vista, CA 92081
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