RN43
Located in Belmont, CA
Pay: 22
Job Full Description
**Job Description: Front Desk Admin at Pet Hotel**
Seeking an organized and friendly Front Desk Admin to join our team. The ideal candidate will be responsible for managing front desk operations, ensuring excellent customer service, and providing a welcoming environment for our furry guests and their owners.
**Key Responsibilities:**
- **Front Desk Operations:**
- Open and close the facility according to established procedures.
- Maintain a clean and organized front desk area.
- **Check-in and Check-out:**
- Greet pets and their owners upon arrival, ensuring a smooth check-in process.
- Handle all aspects of check-out, including billing and pet release procedures.
- **Customer Service:**
- Provide exceptional service to pet owners, addressing inquiries and concerns promptly.
- Build positive relationships with clients, ensuring their pets' comfort and well-being.
- **Administrative Tasks:**
- Manage phone calls, emails, and appointments, coordinating schedules for boarding and grooming services.
- Maintain accurate records of pet check-ins, check-outs, and any special instructions from pet owners.
- Ensure that all required paperwork is completed and filed appropriately.
- **Microsoft Office Proficiency:**
- Utilize Microsoft Office (Word, Excel, Outlook) for scheduling, reporting, and communication.
- Create and maintain spreadsheets for tracking reservations and inventory.
**Qualifications:**
- High school diploma or equivalent; additional education or experience in office administration is a plus.
- Proven experience in a customer service role, preferably in a pet care or hospitality environment.
- Strong communication skills, both verbal and written.
- Proficiency in Microsoft Office applications.
- Passion for animals and a desire to create a positive experience for pets and their owners.
**Work Environment:**
- Fast-paced and pet-friendly atmosphere.
- Ability to handle multiple tasks and work independently.
**Schedule:**
- Flexible hours, including weekends and holidays as needed.
If you love working with animals and have strong administrative skills, we invite you to apply for the Front Desk Admin position. Join our team and help us create a safe and enjoyable experience for pets and their owners!
San Mateo CA
3340
1151 Arroyo Avenue
San Carlos, CA 94070
Apply Now Email Us