PS01
Located in North Hollywood, CA
Pay: $20.00/hr
Job Full Description
EXPRESS EMPLOYMENT IS RECRUTING FOR A 3PL OPERATIONS LEAD TO WORK AT OUR CLIENT IN NORTH HOLLYWOOD!
CONTACT EXPRESS TODAY TO BE SUBMITTED
818-332-1622
Benefits available as an Express Employment Associate on an Evaluation to Hire:
- Medical, Dental, Vision Insurance
- 401(k) Plan
- Employee Referral Program!
Role Overview
We need a 3PL Lead in North Hollywood for our client. This person will act as backup to leadership, keeping on top of client statuses, onboarding, vendor compliance, freight, and daily operations. They must be client facing and able to manage both
internal execution and external communication. Hands-on experience and will step in to assist whenever necessary
Key Responsibilities
• Review all client orders in ShipHero daily, resolve holds, and update clients on
status
• Monitor carrier scan reports daily and flag lost, stuck, or delayed orders to
carriers and clients
• Manage freight including booking, receiving inbound freight, creating BOLs,
and scheduling trucks
• Oversee client onboarding checklists, follow up with team members or clients
until tasks are complete
• Review vendor compliance forms for clients (HSN, QVC, ULTA, Sephora, Credo, TJX, Marshalls, HomeGoods, and others) and ensure B2B orders meet requirements to avoid chargebacks
• Partner with manufacturing wing to confirm shippers, dunnage, branded tape, and packaging materials when needed
• Communicate directly with clients on Slack, email, phone calls, and meetings
• Perform random QC checks on pick, pack, and shipped orders
• Ensure daily reports and exceptions reports are accurate and completed
Requirements
• Experience in 3PL, warehousing, or logistics preferred
• Strong client facing communication skills across Slack, email, and calls
• Computer savvy with Excel, Word, Google Workspace, ShipHero
• Familiarity with retailer vendor compliance requirements preferred
• Ability to work in a fast paced, high volume, multi client environment
• Proactive, detail oriented, and willing to work past standard hours when needed
Van Nuys, CA
2996
7241 Lankershim Boulevard
Suite A
North Hollywood, CA 91605
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