FG018
Located in Chatsworth, CA
Pay: $22hr to $24hr DOE
Job Full Description
Benefits Specialist I
Chatsworth, CA
Full time – Temp to hire
Monday through Friday - 8:30am – 5:30pm
$22hr to $24hr depending on experience.
A privately help benefit administration company providing high-quality, cost-effective programs uniquely designed to meet specific needs for plan sponsors and participants is seeking a Benefit Specialist I to join their team in Chatsworth.
Summary: Seeking a Benefits Specialist I to join our fast-paced, customer-focused team. This role is ideal for someone with recent call center experience, strong customer service skills, and knowledge of healthcare insurance (a strong plus). A California Life and Health Insurance license is required (or must be obtained, we provide licensing support to the right candidate).
Responsibilities:
- Answer inbound calls from individuals inquiring about established healthcare insurance plans.
- Provide accurate, friendly, and efficient assistance.
- Make outbound follow-up calls as needed.
- Document all calls and keep client records current.
- Respond to emails according to company procedures.
- Collaborate with team members in a supportive environment.
Qualifications:
- 1+ years of recent experience (within the last 2 years) in a high-volume call center.
- Knowledge of healthcare insurance is a strong plus.
- Spanish bilingual a plus.
- Ability to handle a high volume of calls daily with professionalism and care.
- California Life & Health Insurance license or willingness to obtain with our support.
- High school diploma or equivalent.
- Excellent verbal communication, active listening, and multitasking skills.
- Strong attention to detail.
- Proficiency with Microsoft Office and ability to learn new systems.
West Hills, CA
3352
6700 Fallbrook Avenue
Suite 220
West Hills, CA 91307
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