P2084
Located in Castle Rock, CO
Pay: $22.00/hr - $24.00/hr DOE
Job Full Description
Who You Are:
- Highly self-motivated individual with a driven mentality, strong attention to detail, time management and excellent organization and communication skills.
- Quick learner with a customer service background and knowledge of construction industry.
- A friendly demeanor able to flex to many different client and employee personalities.
Key Responsibilities:
- Respond promptly and professionally to customer inquiries and requests via both telephone and email channels. Provide exceptional service to ensure customer satisfaction.
- Greet and welcome visitors with a warm and friendly attitude and assist clients in the showroom.
- Prepare accurate quotes and orders that align with client needs and company standards.
- Manage customer accounts by processing orders, monitoring progress, and maintaining clear, proactive communication.
- Collaborate with sales, operations, and production teams to ensure timely and accurate fulfillment.
- Maintain showroom presentation, keeping displays, samples, and materials organized and client ready.
- Build and maintain strong client relationships to encourage repeat business and referrals.
- Develop an in-depth understanding of our product line, enabling you to confidently address customer inquiries and provide accurate information about our offerings.
- Skillfully acknowledge and address customer complaints and special requests. Escalate complex issues to the appropriate department or individual for swift resolution.
Qualifications:
- High school diploma required
- 1 Year of receptionist or Equivalent experience
- Strong communication and interpersonal skills with a client-first mindset.
- Proficiency in Microsoft Office Suite (Word, Excel, Outlook); CRM knowledge is a plus.
- Strong organizational skills and attention to detail.
- Ability to work both independently and collaboratively in a fast-paced environment.
Physical/Work Environment Requirements:
- Sitting for extended periods of time
- All day use of computer
- The ability to lift up to 25 lbs
- Movement throughout office, showroom and plant spaces, helping customers
Littleton, CO
1432
1709 West Littleton Boulevard
Littleton, CO 80120
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