Located in Delray Beach, FL
Job Full Description
We are seeking a friendly, reliable, and customer-focused Retail Associate to support daily operations in a dynamic retail environment offering packing supplies, shipping services, and truck rentals. This role involves assisting customers with product selection, processing shipments, coordinating vehicle rentals, and maintaining a clean, organized store. If you enjoy variety, problem-solving, and helping people get things done, this is the role for you.
Key Responsibilities
Customer Service & Sales
- Greet customers and provide knowledgeable assistance with packing, shipping, and rental needs
- Recommend appropriate packaging materials and services based on customer requirements
- Process sales transactions accurately using POS systems
- Upsell products and services to enhance customer experience
Packing & Shipping
- Prepare packages for shipment, including boxing, labeling, and weighing
- Operate shipping systems (FedEx, UPS, USPS, etc.) to generate labels and track shipments
- Ensure compliance with carrier guidelines and safety regulations
Truck Rentals
- Assist customers with truck rental reservations, check-ins, and returns
- Verify driver’s license and rental eligibility
- Inspect vehicles before and after rental for damage and cleanliness
- Explain rental terms, insurance options, and usage guidelines
Store Operations
- Maintain a clean, organized, and well-stocked retail environment
- Receive and stock inventory, including packing supplies and rental equipment
- Perform opening and closing procedures as assigned
- Report equipment issues or customer concerns to management promptly
Required Skills & Qualifications
- High school diploma or equivalent
- 1+ year of retail, customer service, or logistics experience preferred
- Strong communication and interpersonal skills
- Basic math and computer proficiency
- Ability to lift up to 50 lbs and stand for extended periods
- Valid driver’s license and clean driving record (required for truck rental duties)
- Availability to work flexible hours, including weekends and holidays
Preferred Qualifications
- Experience with shipping software and POS systems
- Familiarity with truck rental platforms and procedures
- Bilingual is a plus, but not required
- Forklift or equipment handling experience is a bonus
What We Offer
- Competitive hourly wage plus incentives
- Health, dental, and vision insurance (for eligible employees)
- Paid time off and holiday pay
- Employee discounts on products and services
- Training and advancement opportunities
- Supportive team environment with cross-functional responsibilities
How to Apply
Submit your resume, apply on our website at ExpressPros.com, or apply in person. We’re excited to welcome a motivated associate who thrives in a fast-paced, customer-first environment.
Boca Raton, FL
3264
15127 Jog Road
Suite 212
Delray Beach, FL 33446
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