Job Details

Counter Sales / Customer Service August 15, 2025

Located in Delray Beach, FL

Job Full Description

We are seeking friendly, knowledgeable Counter Sales & Customer Service Associates to support daily operations at our warehouse. This role combines front-line customer service with hands-on product support, helping walk-in clients, contractors, and vendors find the right materials and solutions for their needs.

Key Responsibilities

  • Greet customers at the counter and assist with product selection, pricing, and availability
  • Process sales orders, returns, and exchanges accurately using POS or inventory systems
  • Provide product knowledge and recommendations based on customer needs
  • Coordinate with warehouse staff to fulfill orders and ensure timely pick-up or delivery
  • Maintain a clean and organized counter and showroom area
  • Handle phone inquiries and follow up on customer requests
  • Monitor stock levels and communicate low inventory or special order needs
  • Assist with receiving, stocking, and labeling merchandise as needed
  • Build rapport with repeat customers and promote ongoing business relationships

Qualifications

  • High school diploma or equivalent required
  • Prior experience in counter sales, customer service, or warehouse operations preferred
  • Strong communication and interpersonal skills
  • Basic computer proficiency (POS systems, inventory software, email)
  • Ability to lift up to 50 lbs and work in a warehouse setting
  • Reliable, punctual, and team-oriented
  • Knowledge of construction materials, tools, or industrial supplies is a plus

What We Offer

  • Competitive hourly pay + potential for bonuses or commissions
  • On-the-job training and product education
  • Supportive team environment
  • Opportunities for growth within warehouse or sales operations
  • Health benefits, 401K, referral bonus, EAP, and life insurance

Boca Raton, FL
3264
15127 Jog Road
Suite 212
Delray Beach, FL 33446

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