Located in Fort Lauderdale, FL
Pay: $21-$24/hr
Job Full Description
Job Title: Customer Service Representative / Payment Specialist
Location: North Lauderdale, FL
Pay Rate: $21 - $24 per hour (based on experience)
Schedule: Monday – Thursday, 7:00 AM – 6:00 PM (Some Fridays as needed)
Multiple Openings – Start ASAP!
Express Employment Professionals – Fort Lauderdale is hiring Customer Service Representatives / Payment Specialists on behalf of a local municipal office in North Lauderdale. These positions are crucial during a temporary internal systems transition and offer a great opportunity to work in a government-related environment with strong support and training.
Key Responsibilities
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Handle incoming calls related to water billing and service inquiries
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Assist walk-in customers at the front desk
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Enter customer data and process payments using internal systems
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Use provided scripts and follow procedures to ensure consistent service
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Cross-train with team members to allow schedule flexibility and support
Daily call volume is manageable, averaging 30–70 calls per day.
Requirements
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Prior customer service and computer experience required
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Strong communication and problem-solving skills
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Professional demeanor and punctuality
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Reliable transportation
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Comfortable working in both phone-based and face-to-face roles
Work Schedule
Additional Info
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Time tracking via mobile app
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Cross-training for coverage during breaks and time off
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Supportive, team-based work environment
Apply Today!
Start a rewarding role supporting your local community. Apply now with Express Employment Professionals – Fort Lauderdale to be considered for this opportunity!
📧 Jobs@FtLauderdaleFL@ExpressPros.com
📞 (954) 459-7003
Fort Lauderdale, FL
3369
101 NE 3rd Ave
Suite #1500
Fort Lauderdale, FL 33301
Apply Now Email Us