Located in Hollywood, FL
Pay: $19.00
Job Full Description
Job Title:
Customer Service - Front Desk Receptionist (Retail)
Location:
Hollywood, FL 33312
Pay Rate:
Starting at $19.00/hour
Schedule:
Monday – Friday | 7:30 AM – 4:30 PM
Job Type:
Full-Time | Non-Exempt
Position Overview
We are seeking a friendly and reliable Front Desk Receptionist to join our retail team. This role is responsible for assisting customers with purchases, answering phones, and providing top-tier service. The ideal candidate will maintain a clean and organized lobby and ensure customers have a pleasant experience.
Key Responsibilities
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Greet and assist customers in-store and over the phone.
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Operate the register and process transactions accurately and efficiently.
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Answer product and store-related inquiries using available resources (website, catalogs, etc.).
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Place and track customer orders for delivery or pickup.
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Maintain and restock merchandise in the front lobby.
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Answer phone calls and take detailed messages.
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Maintain an organized and clutter-free work area.
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Assist in daily paperwork completion and filing.
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Flexibility to cross-train in other areas as needed.
Key Performance Measures
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Provide a positive shopping experience for customers.
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Ensure timely and accurate transactions.
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Accurate order processing.
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Display professionalism, reliability, and responsibility.
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Maintain a clean and safe workspace.
Qualifications
Education & Experience:
Knowledge & Skills:
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Intermediate to advanced computer skills.
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Familiarity with office equipment and filing systems.
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Basic math and sales knowledge.
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Strong verbal and written communication.
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Professional and courteous phone skills.
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10-key and typing proficiency.
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Excellent time management and organizational skills.
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Team player with the ability to multitask effectively.
Physical Requirements
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Sitting for extended periods, using core muscles for support.
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Occasional standing and walking.
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Use of hands and arms for handling materials, operating office equipment.
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Safely lift or move items up to 15 lbs.
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Visual acuity for close-range tasks.
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Ability to hear and speak clearly.
Work Environment
This is a front-facing retail role requiring professionalism, accuracy, and excellent interpersonal skills. Candidates must be comfortable working in a fast-paced setting and interacting with customers regularly.
Join our team and help us deliver excellent service every day! Email your resume to Jobs.FtLauderdaleFL@Expresspros.com
Fort Lauderdale, FL
3369
101 NE 3rd Ave
Suite #1500
Fort Lauderdale, FL 33301
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