A090
Located in Tampa, FL
Pay: $18/hour
Job Full Description
Customer Service Representative
Bilingual (Spanish/English) Required
M-F 8am-5pm, every other Saturday 9am-2pm
$18/hour
- Providing introductory information, such as a product explanation, to prospective and new customers
- Greeting and assisting walk-ins
- Handling customer complaints and troubleshooting issues with products or services
- Following up with clients or customers by phone, web chat or email to check that they’re still satisfied with their purchases or services received
- Accessing databases to retrieve account information for customers
- Letting customers know about additional products or services that might benefit them
- Escalating queries and concerns when necessary
- Updating customer records following each contact
Tampa (Northwest), FL
3379
5011 W Hillsborough Ave
Suite C
Tampa, FL 33634
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