A109
Located in Tampa, FL
Pay: $18/hour
Job Full Description
Office Manager – Dispatch & Operations
Tampa FL 33618
Schedule: Full-Time | Monday–Friday, 7:00 AM–3:30 PM | Rotating after-hours dispatch coverage
$18/hour
We’re hiring a proactive and organized Office Manager to oversee daily operations, customer communications, and technician dispatch for a busy service company in Tampa. This role is ideal for someone who thrives in a fast-paced environment, enjoys problem-solving, and is ready to grow into a key leadership position.
Key Responsibilities
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Manage day-to-day office operations and ensure smooth communication between customers, technicians, and management
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Answer and route calls and emails professionally and promptly
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Schedule and dispatch service calls using Housecall Pro (training provided)
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Maintain accurate job records, estimates, invoices, and payment tracking
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Coordinate job scheduling and status updates with field technicians and customers
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Track parts orders, materials, and job documentation
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Assist with payroll processing, commission tracking, and reporting
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Organize and maintain digital and physical records (permits, receipts, reports)
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Participate in a rotating schedule for after-hours dispatch coverage
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Support ownership with administrative projects and process improvements
Qualifications
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Experience in office management, dispatch, or customer service (preferred: plumbing, HVAC, or home services)
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Strong problem-solving and critical thinking skills
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Excellent organization, multitasking, and communication abilities
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Proficient with computers, email, and scheduling software (Housecall Pro experience a plus)
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Dependable, detail-oriented, and customer-focused
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Ability to work independently and lead by example
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High school diploma or equivalent (college or vocational coursework a plus)
Work Environment
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Full-time schedule: Monday–Friday, 7:00 AM–3:30 PM
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Rotating on-call dispatch coverage for after-hours support
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Steady, year-round work with a growing local company
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Modern dispatch and scheduling system (Housecall Pro)
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Professional yet family-oriented culture focused on respect, teamwork, and growth
Apply today to join a team where your leadership, organization, and customer service skills make a real impact. We’re ready to invest in the right candidate and help you grow into a vital part of our management team.
#3379NW
Tampa (Northwest), FL
3379
5011 W Hillsborough Ave
Suite C
Tampa, FL 33634
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