Located in West Palm Beach, FL
Job Full Description
Job Summary:
Our client is a successful and fast-growing global e-commerce business specializing in pressure washing equipment. They are seeking a proactive, customer-focused Sales and Customer Service Associate to deliver exceptional support from initial inquiry to post-sale service, while also assisting with order processing, supplier coordination, and warehouse operations.
Here's What Your Day-to-Day Looks Like:
Customer Service & Communication
-
Serve as the first point of contact for customers, handling incoming calls and emails with professionalism and efficiency
-
Assist customers with product information, order status, return requests, and general inquiries
-
Provide accurate and timely sales quotes based on customer needs
-
Ensure a positive, solution-oriented experience for every customer interaction
-
Follow up with customers regarding tracking numbers, delivery status, and order updates
Sales & Order Fulfillment Support
-
Import and process online shopping cart orders
-
Create and send purchase orders (POs) to vendors
-
Communicate with suppliers for pricing, availability, and delivery status
-
Maintain strong, positive relationships with supplier representatives
Marketplace & Logistics Support
Warehouse Support (as needed)
-
Prep products for Amazon shipments
-
Receive and check in supplier deliveries
-
Assist with inventory cycle counts
Schedule & Pay:
Salary: $20–$25/hour
Schedule: Monday–Friday, 9:00 AM – 5:30 PM
Here's What Makes YOU a Great Fit:
-
Excellent written and verbal communication skills with a strong customer service mindset
-
Detail-oriented and highly organized with the ability to multitask
-
Self-starter with a proven track record of independent and team-based success
-
Proficient in Microsoft Office (Word, Excel, Outlook)
-
Experience with commercial, industrial, or cleaning equipment is a plus
-
2–3 years of experience in customer service and/or inside sales preferred
-
High school diploma or equivalent required; AA or BS degree is a plus
Job Location:
West Palm Beach, FL
APPLY TODAY!
What Makes Express Employment Professionals Different?
Express Employment Professionals - West Palm Beach, is a local employment agency that has been helping people find great jobs since 2006. We focus on helping people find long-term positions at some of the best companies in the area. Every week we are actively working with 150+ companies in the surrounding areas.
Immediate Benefits of working with Express:
• Weekly Pay
• Medical, Dental, Vision, Short-Term Disability, and Life Insurance
• 401(K) Savings Plan
• Holiday Pay
• Referral Bonuses
• Employee Assistance Program (counseling & expert advice in many stressful areas)
• Free Online Training
Like us on Facebook
Follow us on LinkedIn
West Palm Beach, FL
3129
2540 Metrocentre Boulevard
Suite 3
West Palm Beach, FL 33407
Apply Now Email Us