A744
Located in Decatur, GA
Job Full Description
Job Title: Collections Specialist – Insurance & Contents Restoration
Schedule: Monday – Friday, 8:00 AM – 4:30 PM
Job Type: Full-Time
Pay: $22hr
Our client is a growing contents restoration company dedicated to helping clients recover and restore what matters most after loss events. Their work is focused on excellence, compassion, and efficiency—and they are looking for a top-tier Collections Specialist to join their team and support their mission.
Position Summary:
We are seeking a seasoned Collections Specialist with a strong background in collections, preferably with experience in the insurance industry, to manage and streamline the collection of payments—primarily from insurance companies—related to our contents restoration efforts. This role requires a tenacious, detail-oriented individual who can confidently and tactfully pursue outstanding balances while upholding our reputation for exceptional customer service.
Key Responsibilities:
- Monitor accounts and actively follow up on outstanding invoices, primarily with insurance providers.
- Work closely with Account Representatives and billing teams to ensure accurate and timely collections
- Establish and maintain strong relationships with insurance adjusters and carrier representatives.
- Handle disputes and escalations with professionalism and persistence to ensure successful resolution in terms of payment.
- Maintain detailed records of collection activity and payment status.
- Identify and mitigate collection risks early in the process.
- Apply a strong understanding of basic accounting principles to collections workflows.
- Ensure collections practices align with company values and help foster ongoing partnerships and repeat business.
What We’re Looking For:
- Proven track record in collections with 3+ years of experience (insurance collections experience is highly preferred).
- A “bulldog” mentality—persistent, firm, and results-driven—yet always respectful and aligned with our customer-focused values.
- Excellent communication, negotiation, and interpersonal skills.
- Highly organized with a keen eye for detail and follow-through.
- Familiarity with accounting software and MS Office (especially Excel).
- Ability to work independently and as part of a team in a fast-paced environment.
- High school diploma or equivalent required; additional education in accounting or finance is a plus.
If interested, please email resume to : Jobs.AtlantaMidtownGA@Expresspros.com
Atlanta (Midtown), GA
3328
910 Church Street
Suite 203
Decatur, GA 30030
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