Located in Hapeville, GA
Pay: 20
Job Full Description
Looking Fill Position Immediately
Our team is looking for an experienced customer service representative who can handle a high-volume workload in a semi-fast paced environment. We need an enthusiastic individual who can work well independently and willing to assist other team members when needed.
Mon- Friday 8am-5pm
Salary- $20 per hour / Weekly Pay
Responsibilities & Duties
- Ensure customer satisfaction is met with timely and efficient service and a pleasant attitude
- Answer incoming phone and email inquiries
- Inquires include but are not limited to shipping documents, product availability, samples of products, freight quotes as well as direct customers to appropriate territory Sales Managers
- Process orders received by email from customers
- International and domestic transportation arrangements
- Process purchase orders for transportation service requests
- Inventory allocation
- This includes coordination with the Supply Chain team for product availability
- Occasionally assist finance with collections and process invoice corrections as needed
- Provide support to his/her Sales Manager(s) which will include but is not limited to completion of paperwork for new accounts and credit limit requests
- Track orders from point of order to delivery
- Daily and monthly reporting
Qualifications and Skills required:
- Must be at least 18 years of age
- High school diploma/GED (bachelor’s degree preferred)
- Candidate must have a working knowledge of Microsoft Office and experience using ERP system software
- Excellent written and verbal communication skills
- Strong emphasis on attention to detail
- Critical thinking is a must
- Comfortable with data entry and repetitive tasks
- Good time management skills
- Well organized with great priority setting skills
- Must be available to work late on occasion
- Ability to remain professional and courteous with internal and external customers
If interested, please call us at 770.809.1188 to schedule a telephone interview.
Office Hours: M-F 8:00am- 5:00pm
Atlanta (Southwest), GA
2956
1003 Virginia Avenue
Suite 107
Hapeville, GA 30354
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