Located in Marietta, GA
Pay: $$65 - $72k/year
Job Full Description
Hiring: F/T Dispatcher in Marietta
**Three years Dispatching Experience in Construction, Concrete, HVAC, Electrical, or other Service Industry Required
Pay: $65,000 - $72,000.00 per year
Hours: On Site at our office from 7 AM to 5 PM (M,T, W, F) and 7 AM to 12 PM (TH). Important emphasis placed on being on call for assigned weekends and weeknights.
- First and foremost: Answer phones,
- Assist customers with pricing, dispatch times and scheduling, provide customers' information about products or services, take orders over the phone using dispatching program designed for the industry;
- Check dispatch daily, Use GPS tracking program to locate operators / trucks, Identifies and prioritizes problems and issues related to service area.
- Maintains close contact with customer to give updates on progress toward resolution of issue or service request.
- Ensures that appropriate changes were made to resolve customers' problems.
- Refers unresolved customer issues to designated departments for further investigation.
- Processes applications, releases, cancellations, adjustments, changes, requests, fees, invoices and other related paperwork.
- Dispatch and communicate with crew,
- Maintain/file DOT books, copy/file repair tickets and assist Mechanic with phone order as needed;
- Assist with Clerical Duties as need for other projects;
Job Qualifications
- Education: High school diploma or equivalent
- Experience: Must have 1-2 years of dispatch experience Microsoft Office (work-excel) experience
Skills
- Multitask
- Detailed Oriented
- Excellent verbal and written communication
- Great Phone Skills – Active listening
- Punctuality
Job Type: Full-time
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Vision insurance
Marietta, GA
2718
1395 South Marietta Parkway
Building 400, Ste 214
Marietta, GA 30067
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