Robinson
Located in Idaho Falls, ID
Pay: $18/hr
Job Full Description
We’re looking for a friendly and detail-oriented Automotive Customer Service Specialist to join our team! In this role, you’ll be the first point of contact for customers, helping them with questions, scheduling service appointments, ordering parts, and ensuring they receive an exceptional experience from start to finish.
Key Responsibilities
- Greet customers in person and over the phone with professionalism and warmth
- Schedule service appointments, confirm details, and coordinate with the service team
- Provide accurate information about services, pricing, and estimated timelines
- Order parts and supplies as needed to support repair and maintenance work
- Track inventory and coordinate with vendors to ensure timely delivery of parts
- Update customers on the status of their vehicles and answer follow-up inquiries
- Process payments, invoices, and warranty claims accurately
- Maintain organized records of customer interactions, service history, and parts orders
- Support the service team by ensuring smooth communication between technicians and customers
Qualifications
- Previous experience in customer service; automotive or parts-ordering experience a plus
- Strong communication and active listening skills
- Ability to multitask and manage a fast-paced environment
- Basic computer proficiency (scheduling software, email, POS systems, parts databases)
- High school diploma or equivalent; additional training in automotive services is beneficial
How to Apply:
- Text APPLY to 208-757-6970
- Email your resume to jobs.idahofallsid@expresspros.com
- Call us at to schedule an interview or have one over the phone
- Visit us at 203 N Holmes Ave, Idaho Falls, ID
- Apply online at expresspros.com/idahofallsid
Idaho Falls, ID
3249
203 N Holmes Ave
Idaho Falls, ID 83401
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