Located in Brookfield, IL
Pay: $55,000 – $65,000
Job Full Description
Funeral Home Executive Secretary
📍 Brookfield, IL | Full-Time | Funeral Services Administration
💲 Salary: $55,000 – $65,000 annually
Position Overview
We are seeking a compassionate, highly organized Executive Secretary to the President to serve as a key administrative partner and public-facing ambassador in a professional funeral service environment. This role coordinates scheduling, documentation, communications, and day-to-day office operations while supporting families with professionalism, empathy, and discretion.
The Executive Secretary helps ensure seamless service coordination, accurate records, and respectful interactions that shape a family’s experience during meaningful life events.
⭐ Minimum Requirements (Required to Apply)
- Minimum 3 years experience in an executive assistant, office manager, front-office, or client service role
- Strong written and verbal communication skills
- High professionalism, confidentiality, and empathy
- Excellent organizational skills with attention to detail
- Proficiency with Microsoft Office and ability to learn industry software
- Valid driver’s license with ability to complete occasional local errands
- Reliable ability to report to the Brookfield location as scheduled
Key Responsibilities
Family & Front Office Support
- Welcome families and visitors with professionalism and care
- Manage multi-line phone communication and document inquiries accurately
- Provide general service and logistical information
Scheduling & Coordination
- Maintain calendars for leadership, staff, clergy, vendors, and facilities
- Coordinate appointments, documentation, and service logistics
Case Administration & Records
- Maintain accurate case records in company systems
- Prepare printed service materials and documentation
- Ensure administrative compliance with internal procedures
Service & Visitation Support
- Assist with room setup, A/V materials, and guest coordination
- Support smooth transitions during visitations and services
Finance & Office Administration
- Support routine paperwork, vendor coordination, and filing
- Maintain organized office supplies and records
Marketing & Community Outreach
- Assist with communications, website updates, and outreach materials
- Support seminars, workshops, and community engagement
Workplace Standards & Compliance
- Maintain confidentiality and privacy standards
- Follow workplace safety and company policies
- Support inclusive practices and accommodation processes
Schedule Expectations
- Full-time schedule with flexibility for evenings, weekends, and holidays based on service needs
- Participation in an on-call rotation with advance notice and training
- Occasional attendance at community events
Work Environment
- Professional funeral service setting requiring compassion and discretion
- Smoke-free and drug-free workplace
- Team-focused culture centered on dignity, trust, and service excellence
Professional Appearance
Employees are expected to maintain a neat, professional appearance appropriate to a respectful service environment. Inclusive grooming and attire practices are supported in accordance with applicable laws and reasonable accommodations.
Compensation & Benefits
- Salary range: $55,000 – $65,000 annually, based on qualifications and experience
- Paid time off program
- Health and life insurance eligibility per company policy
- Retirement plan eligibility with potential employer contributions in accordance with plan terms
- Employer-provided meals during qualifying shifts
Equal Employment Opportunity
We are an equal opportunity employer and welcome applicants of all backgrounds. Employment decisions are based on qualifications, merit, and business needs. Reasonable accommodations are available consistent with applicable laws.
Brookfield (Suburban West Cook County), IL
3396
9100 Ogden
Suite A
Brookfield, IL 60513
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