T&DIT
Located in Watseka, IL
Pay: $20.00+
Job Full Description
IT Help Desk Support / Computer Technician
Location: Watseka, IL
Schedule: Full-Time, Monday–Friday
Overview:
Are you the kind of person who can fix a computer faster than most people can reboot one? Do you hear the words “Help Desk” and think “My time to shine”? If you’re ready to plug into a role where your skills actually matter, this IT Technician / Help Desk position might just be your next power-up.
We’re looking for someone who loves a good troubleshooting challenge, thrives in a fast-paced environment, and doesn’t panic when the printer does. (In fact, bonus points if you can convince it to behave.)
Key Responsibilities:
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Deliver Tier 1 and Tier 2 support that makes users wonder if you’re secretly a wizard
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Diagnose and resolve desktop, laptop, printer, and other hardware issues without breaking a sweat
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Perform software updates, system patching, and preventative maintenance to keep things running smoother than fresh thermal paste
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Configure and deploy new computer systems for end users—may contain the satisfaction of unboxing new tech
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Document support tickets and procedures clearly so future you doesn’t have to guess
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Travel to client sites to save the day with on-site support when needed
Required Qualifications:
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Proficient with Windows and macOS (yes, both—because you’re just that good)
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Strong communication, customer service, and troubleshooting skills
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Ability to multitask and prioritize like a pro
Preferred Qualifications:
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Prior IT support, help desk, or tech repair experience
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Familiarity with ticketing or RMM systems such as Zendesk, Freshdesk, ServiceNow, or NinjaOne
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Basic networking knowledge (IP addressing, DNS, DHCP—your bread and butter)
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IT certifications such as CompTIA A+, Network+, Microsoft, Cisco, AWS, or similar
Why You'll Love Working With Us:
Because we don’t just offer a job—we offer a support system stronger than your Wi-Fi at 2 a.m.
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Weekly pay
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Medical, dental, and vision insurance
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Life insurance and short-term disability
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Referral bonuses
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Opportunities for growth and advancement
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Supportive team environment
Ready to upgrade your career?
Send your resume to karmalita.perez@expresspros.com or call 217-560-7319 to get your info submitted to our client.
#2700OS
Danville, IL
2700
3124 North Vermilion Street
Danville, IL 61832
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