Job Details

Position Summary:

We are seeking a detail-oriented and proactive Administrative & Customer Service Coordinator to serve as the central communication point between our on-site warehouse operations and our remote corporate team. This is an essential role focused on ensuring customer orders are processed accurately, inventory is well-managed, and communication across all teams remains smooth and professional.

Key Responsibilities:

• Act as the primary liaison between warehouse staff and corporate departments

• Resolve customer order issues and troubleshoot discrepancies related to quantities, dates, or inventory

• Handle inventory control, reconciliation, and discrepancy resolution

• Communicate effectively with stakeholders at all levels—internal and external

• Coordinate with carriers and troubleshoot shipping/logistics issues

Ideal Candidate Will Have:

• 2–5 years of administrative experience in a warehouse or operations-focused setting

• Familiarity with supply chain, inventory control, or operational workflows

• Proficiency in Google Suite and Microsoft Office (Excel, Word, Outlook, etc.)

• CRM experience preferred

• A high degree of initiative, a positive mindset, and the ability to work independently

• Strong virtual communication habits and comfort working with limited onsite supervision

What to Expect:

• Training with a goal of independently handling resolution cases within 30 days

• A flexible, open company culture that values trust, accountability, and collaboration

• Opportunities for professional growth within a dynamic environment

About Express Employment Professionals: Work with a locally owned staffing company that partners with companies in Lake County, IL to hire long term talent. Express has over 800+ locations nationwide and 22 in the Chicago-land area. Check out our Libertyville Team www.expresspros.com/libertyvilleil and our Google Reviews https://g.co/kgs/qEqco2

Interested? 
Email resume to jobs.libertyvilleil@expresspros.com