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Field Service Engineer September 17, 2025

Located in Buffalo Grove, IL

Pay: $25-40/hour

Field Service Engineer

Overview:

Direct Hire
Pay is $25-40/hr, based on experience, plus bonus opportunity
Traveling 50-75% of the time (overnight)
Bilingual in Spanish (preferred)
Minimum of 3 years' experience with skills in training, installing and repairing various models of industrial micro-processor-controlled equipment
Input of interactions with customers, sales, etc. must be entered into the CRM database in a format that is clear and concise.
Complete and provide all necessary documentation to customer, sales, and service supervisor and attach it to CRM for in-housework or work at customer sites in a timely manner.
Certificate in electronics or related experience

Responsibilities

Provide accurate and timely phone support.
Setup, install, repair, and perform preventive maintenance on Komax machines in-house or at customer sites.
Complete and provide all necessary documentation to customer, sales, and service supervisor and attach it to CRM for in-housework or work at customer sites in a timely manner.
Maintain customer and unit history on CRM database.
Input of interactions with customers, sales, etc. must be entered into the CRM database in a format that is clear and concise.
Maintain a neat and organized environment at a desk, in-housework areas, and at customer sites.
Communicate and coordinate with other departments or personnel when the use of their equipment is needed.
The above job description is not intended to be an all-inclusive list of duties and standards of the position. Incumbents will follow any other instructions, and perform any other related duties, as assigned by their supervisor.
Perform at a high level on the Komax objectives program.
Adhere to company policies and procedures as stated in the quality system documentation manual, the safety manual, and the employee handbook.
Relocation is not provided.

Qualifications

Certificate in electronics or related experience
Minimum of 3 years' experience with skills in training, installing and repairing various models of industrial micro-processor-controlled equipment

Required Skills

Bilingual (Spanish), preferred
MS-Office
General personal computer knowledge, ERP experience
Must be able to read and comprehend electrical schematics and drawings
Good oral and written communication skills
Strong mechanical aptitude
Applicants must be legally authorized to work in the United States
Demonstrate high level of attention to detail when inspecting, trouble shooting and repairing units to ensure the work is accurate and complete
Good manual dexterity
Valid driver’s license with a good driving record
Ability to lift up to 50 pounds
Prolonged standing, sitting, stooping, bending
Frequent travel - 50 - 75% (Most travel consists of overnight stays)
Valid Passport

Benefits

· Our positions come with a benefits package that includes:
· Blue Cross Blue Shield PPO medical, dental & vision.
· Our total compensation package includes:
· 401k plan with a 4% company match when you contribute 5%.
· Annual performance-based bonuses.
· Annual performance-based merit increases.
· Competitive base, bonus opportunity.
· 11 paid holidays.
· 3 weeks’ paid time off (PTO) years 1 to 3.
· 4 weeks’ PTO years 3 and 4.
· 5 weeks’ PTO 5 + years.
· Company paid Life, AD&D, STD and LTD.
· Travel points for airlines, hotels, and expenses are retained by the employee for personal use. Join us in fostering an empowering culture that celebrates and recognizes the employees!

Libertyville, IL
2377
836 South Milwaukee Avenue
Libertyville, IL 60048