RM01
Located in Northbrook, IL
Pay: $65k-$85k
Job Full Description
Express has partnered with a local family business to fill a Restaurant General Manager position. We believe great food is only part of the experience — it’s our people who truly make the difference. Our mission is to create a warm, inclusive environment where guests feel at home and team members feel empowered, supported, and inspired.
Position Overview
We’re seeking a dynamic and people-focused Restaurant General Manager to lead our team. The ideal candidate will be a strong leader with a passion for hospitality, team development, and creating a positive workplace culture. This role is perfect for someone who thrives in a fast-paced environment and knows how to bring out the best in others.
Key Responsibilities
People Management & Leadership
- Lead, coach, and develop a diverse front-of-house and back-of-house team
- Foster a positive and respectful work environment where team members are engaged and motivated
- Conduct regular performance evaluations and provide ongoing feedback
- Resolve staff conflicts and employee relations issues professionally and fairly
- Ensure smooth day-to-day restaurant operations
- Maintain high standards of food quality, customer service, and cleanliness
- Collaborate with kitchen leadership to align service with kitchen performance
- Monitor compliance with health, safety, and sanitation regulations
Guest Experience
- Create a welcoming, memorable experience for every guest
- Address guest concerns with professionalism and empathy
- Lead by example with a hands-on, hospitality-first approach
Qualifications
- 3+ years of experience in restaurant management, preferably at the GM level
- Proven ability to lead and motivate teams of 20+ employees
- Strong conflict resolution, communication, and team-building skills
- Experience with labor management, scheduling, and performance coaching
- Passion for hospitality and people-first leadership
- ServSafe Certification or ability to obtain within 30 days of hire
What We Offer
- Competitive salary + performance-based bonuses
- Health, dental, and vision benefits
- Paid time off and holiday pay
- Opportunities for growth and advancement
- A supportive, team-oriented work culture
Compensation
$65k-$85k
#3299LID
Northbrook, IL
3299
869 Sanders Road
Northbrook, IL 60062
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