Located in Mount Prospect, IL
Pay: $25/hour
Job Full Description
We’re seeking an experienced Inside Sales / Customer Service Representative to join a manufacturing company in Mount Prospect, IL. This role is ideal for someone with power transmission industry experience and a strong background in managing customer relationships and order processing.
Responsibilities:
- Handle high volume of inbound calls and emails from customers
- Process customer orders accurately using ERP system (Acumatica a plus)
- Communicate pricing, availability, and product details
- Resolve customer issues and ensure satisfaction through proactive communication
- Maintain detailed records and send order confirmations
- Recommend products or services based on customer needs
- Coordinate with sales reps and internal departments to meet customer expectations
Requirements:
- 5+ years of customer service or inside sales experience (manufacturing)
- Power transmission industry background is highly preferred
- Proficiency in Microsoft Outlook, Word, Excel, and ERP systems
- Strong phone and interpersonal communication skills
- Excellent multitasking, organizational, and problem-solving abilities
- Ability to work under pressure and adapt to customer needs
This is a direct hire opportunity! Apply today to be considered for this immediate opportunity!
Rolling Meadows, IL
1776
3501 Algonquin Road
Suite 170
Rolling Meadows, IL 60008
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