Located in Wichita, KS
Pay: DOE
Job Full Description
Express Employment Professionals is seeking a Manager for our local office. The Manager oversees the daily operations of a location ensuring the efficient recruitment, placement, and management of candidates for client assignments. This role involves supervising internal staff, maintaining strong client relationships, ensuring compliance with labor regulations, and meeting performance targets related to placements, client satisfaction, and profitability.
Key Responsibilities:
- Manage end-to-end recruitment processes including job postings, candidate screening, and interview coordination.
- Supervise internal staff; provide leadership, coaching, and performance feedback.
- Develop and maintain strong relationships with existing and prospective clients to understand and meet their staffing needs.
- Ensure timely and appropriate placement of qualified candidates into open client positions.
- Monitor job orders, fill rates, time-to-fill metrics, and client satisfaction.
- Conduct interviews and assist with recruiting efforts during peak periods.
- Ensure all employment practices comply with federal, state, and local laws.
- Maintain accurate records in the database including associate files, client information, and job orders.
- Track and report office performance, including gross margin, billable hours, and other KPIs.
- Resolve escalated issues related to client service, employee performance, and staffing challenges.
- Coordinate payroll submissions, timesheet approvals, and invoice accuracy.
Qualifications:
- 3–5 years of staffing industry experience preferred
- 2+ years in a supervisory or management role
- Strong understanding of recruitment, client account management, and workforce compliance
- Excellent leadership, communication, and organizational skills
- Ability to work under pressure in a fast-paced, high-volume staffing environment
- Proficient in Microsoft Office
Preferred Qualifications:
- Experience managing a branch or on-site staffing operation.
- Sales or business development experience.
Wichita (North), KS
2004
8015 East Peachtree Lane
Wichita, KS 67207
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