A938
Located in Alexandria, LA
Pay: 11.00-13.00
Job Full Description
Service Writer – Full Time
We are seeking a detail-oriented and customer-focused Service Writer to act as the main point of contact between customers and our service department. This role involves managing repair orders, communicating job details, and ensuring customer satisfaction from start to finish.
Responsibilities:
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Greet customers, listen to concerns, and document service requests.
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Prepare and manage work orders, estimates, and repair documentation.
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Coordinate with technicians to ensure timely and accurate service.
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Explain repair details, costs, and timelines to customers.
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Maintain service records and follow up on outstanding work.
Requirements:
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Previous experience in a service writer or customer service role preferred.
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Strong communication and organizational skills.
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Ability to handle multiple tasks in a fast-paced environment.
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Basic knowledge of mechanical or automotive systems is a plus.
Schedule: Full-time, Monday–Friday.
Pay: Based on experience.
Alexandria, LA
2373
3601 North Blvd
Suite B
Alexandria, LA 71301
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