Z0349
Located in Rockville, MD
Pay: $20.00
Job Full Description
IMMEDIATE INTERVIEWS!!
ROCKVILLE,MD
INTERESTED? IMMEDIATELY TEXT:
"CUSTOMER" to (410) 998-9500
All Shifts Available (Full-Time):
- Day Shifts ; Monday – Friday
Salary:
We are seeking a Customer Service Representative who will interact with the company’s customers by addressing inquiries and resolving complaints.
Responsibilities:
- Interact with customers via telephone, email, online chat, or in person to provide support and information on products or services.
- Collects and enters orders for new or additional products or services.
- Fields customer questions and complaints; when the issue is beyond the representative’s knowledge, forwards to the assigned specialist or other appropriate staff.
- Ensure that appropriate actions are taken to resolve customers’ problems and concerns.
- Maintains customer accounts and records of customer interactions with details of inquiries, complaints, or comments.
- Performs other related duties as assigned.
Qualifications
- High School Diploma or equivalent
- Customer service experience required.
- Excellent communication skills including active listening.
- Service-oriented and able to resolve customer grievances.
- Proficient computer skills with the ability to learn new software.
Location:
Owings Mills, MD
2760
10461 Mill Run Circle
Suite 820
Owings Mills, MD 21117
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