Job Details

Administrative / Customer Service Assistant September 26, 2025

B814

Located in Hudson, MA

Pay: $22-$25/hr DOE

Job Full Description

We are seeking an Administrative & Customer Service Assistant for a manufacturing company in Hudson, MA. This roles provides administrative support and manages order processing, shipping paperwork, and customer communications to ensure smooth operations.

 

Key Responsibilities:

  • Prepare and manage shipping paperwork to ensure accurate and timely deliveries
  • Maintain organized filing systems for records and documentation
  • Answer incoming calls and respond to emails in a professional and timely manner
  • Enter orders accurately into the ERP system and process them through to completion
  • Provide excellent customer service by answering questions and resolving issues regarding orders
  • Track and follow up on orders to ensure on-time delivery and customer satisfaction

 Qualifications:

  • Prior experience in administrative support, order processing, or customer service required
  • Proficiency with Microsoft Excel and Word required
  • Experience using ERP systems a plus
  • Strong attention to detail and organizational skills
  • Excellent verbal and written communication abilities
  • Ability to multitask and manage competing priorities in a fast-paced environment

The hours for this position are Mon-Fri 8AM-4:30PM. The pay range is $22-$25/hr DOE. If interested, please send resume to jobs.actonma@expresspros.com.

 

Benefits

  • Competitive compensation
  • Health insurance
  • Paid time off (PTO)
  • Paid holidays
  • Life insurance (LI)
  • 401(k)
  • Profit-sharing

Acton, MA
2873
1740 Massachusetts Avenue
Suite C2
Boxborough, MA 01719

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