Located in Littleton, MA
Pay: $$28-$33/hr
Job Full Description
We are seeking a Field Service Technician for a building materials supplier in Littleton, MA. This role provides onsite residential service and repairs for building materials, primarily windows and doors, while ensuring excellent customer service.
Key Responsibilities
- Conduct service calls at customers' homes to diagnose and repair windows, doors, cabinets, and other building materials.
- Troubleshoot issues to determine whether they result from product defects, installation errors, or other causes.
- Perform repairs, adjustments, and part replacements using hand and power tools.
- Communicate professionally with homeowners, explain repair recommendations, provide estimates, and answer questions.
- Maintain positive customer relationships while addressing service concerns.
- Collect payments for completed service work.
- Maintain service van inventory, coordinate replacement parts, and keep the vehicle clean and organized.
- Communicate service updates and resolutions with internal sales teams.
- Follow safety procedures and maintain a clean work environment.
Qualifications
- Working knowledge of windows and doors
- Comfortable and proficient using hand and power tools.
- Experience with residential construction, carpentry, window and door installation, or building material repairs preferred
- Valid driver's license and clean driving record required.
- Manufacturer certifications for window and door repairs are a plus.
- Ability to frequently lift and move materials weighing up to 100 pounds.
- Ability to stand, walk, bend, kneel, climb, and work in various positions.
- Comfortable working indoors and outdoors in varying weather conditions.
Schedule & Compensation
- Pay: $28–$33/hour, depending on experience.
- Schedule: Full-time, 40 hours per week, Monday through Friday, with flexibility in daytime working hours.
- Employment: Direct Hire opportunity.
- Location: Based in Littleton, MA, with travel to customers' homes using a company service van.
Benefits:
- Competitive compensation
- Medical, Dental, Vision Insurance
- FSA
- 401(k) Plan with match
- Paid Time off (PTO), Paid Holidays
- Paid Life Insurance
- Paid Short Term Disability Insurance
- Tuition Reimbursement Program
- Employee Assistance Program
If interested, please send resume to jobs.actonma@expresspros.com.
Acton, MA
2873
1740 Massachusetts Avenue
Suite C2
Boxborough, MA 01719
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