A1887
Located in Tyngsborough, MA
Pay: $26 to $36 per Hour
Job Full Description
Inside Sales & Lead Coordinator, HVAC
Location: Tyngsborough, MA
Hours: M-F, 8AM – 5PM
Pay: $26 - $36 per hour DOE
Full Time, Temp to Perm
Our Express Lowell client in Tyngsborough, MA has more than 20 years in the HVAC industry and is growing. We are looking for a driven Inside Sales & Lead Coordinator to join their team. If you’re detail-oriented, thrive in a fast-paced environment, and love the sales process — this is a career opportunity worth your attention.
Position Overview
This position is responsible for driving revenue from the inside, managing the flow of incoming and follow-up leads, coordinating appointments for our outside sales team, and ensuring every customer receives a professional and seamless sales experience.
You’ll be the link between customers, comfort advisors, and the service department — turning opportunities into signed contracts and making sure no lead slips through the cracks.
Key Responsibilities
- Manage incoming residential sales leads for HVAC and plumbing divisions.
- Schedule and coordinate in-home estimates for our outside sales team.
- Conduct proactive follow-up on open estimates and non-closed jobs to increase closing rates.
- Process sold contracts — including job setup, documentation, and customer confirmations.
- Register sold equipment, process warranties, and update CRM (ServiceTitan) records accurately.
- Support the service department by rehashing open or declined estimates to identify new opportunities.
- Prepare and maintain sales meeting documents, performance reports, and lead conversion tracking.
- Collaborate with comfort advisors, install managers, and customer service to streamline communication.
- Assist in maintaining lead pipeline visibility and forecasting.
- Deliver an outstanding customer experience that builds loyalty and trust.
What We Are Looking For
- Proven background in sales or inside sales — ideally in home services, HVAC, or construction industries.
- Strong communication skills — you know how to connect, persuade, and follow up professionally.
- High attention to detail and strong organizational skills.
- Comfort using CRM software (ServiceTitan experience a plus).
- Self-motivated with a sales-driven mindset and hunger to grow.
- Ability to handle multiple priorities while staying organized and consistent.
Compensation & Benefits
- $26 to $36 per Hour, depending on experience
- Weekly Pay
- Additional benefits upon conversion to Full Time
- Weekly performance bonuses based on weekly sales metrics and conversions
- Paid time off and holidays
- Health, dental, 401K match, health saving plan, vision and retirement benefits
- Ongoing training and career growth opportunities within the company
Inside Sales & Lead Coordinator, HVAC
Location: Tyngsborough, MA
Hours: M-F, 8AM – 5PM
Pay: $26 - $36 per hour DOE
Full Time, Temp to Perm
Lowell, MA
3429
229 Billerica Road
Unit 5
Chelmsford, MA 01824
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