Located in Norwood, MA
Pay: $20/hr
Job Full Description
We are seeking a responsible and reliable receptionist for our client's salon in Norwood, MA.
Schedule: (Tues - Sat) 9am -3pm
Pay Rate: $20/hr
Key Responsibilities
- Client Greeting & Welcome: Greet clients warmly upon arrival, make them feel welcome, and provide refreshments if available.
- Appointment Management: Schedule, confirm, and manage client appointments, as well as handle cancellations and reschedule clients when staff is unavailable.
- Communication: Answer and respond to phone calls, emails, and social media messages, providing information about services and products.
- Payment Processing: Process transactions, including cash and credit card payments, and issue receipts.
- Administrative Support: Perform various administrative tasks, such as updating client records in the salon's scheduling software and managing office supplies.
- Salon Maintenance: Ensure the reception area and other salon areas are clean, tidy, and well-organized, including stocking retail products and maintaining clean towels.
- Client Relations: Build rapport with clients, handle inquiries, and address complaints professionally.
- Stylist Support: Inform stylists and technicians when their clients have arrived and assist with other tasks as needed.
Essential Skills & Qualities
- Customer Service: Friendly and professional demeanor to provide a welcoming and positive client experience.
- Communication: Strong verbal and written communication skills.
- Organization: Ability to manage multiple tasks and a busy schedule efficiently.
- Technical Proficiency: Familiarity with salon scheduling systems and basic computer skills.
- Problem-Solving: Ability to handle complaints and find solutions to client issues.
- Proactiveness: Willingness to help with tasks and maintain the salon's appearance.
Norwood, MA
2982
129 Morgan Drive
Suite 102
Norwood, MA 02062
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