Job Details

Servicing Carrier Support April 21, 2025

ZJ835

Located in East Lansing, MI

Pay: $16

Job Full Description

Job Description

 

Responsible for sorting and identifying documentation received via e-mail, fax, etc. for distribution to policy and premium audit teams.  Responsible for answering, taking phone payments and routing incoming calls.  Perform entry level clerical duties.  Primary contacts include other departmental personnel and callers

 

Primary Responsibilities

  • Assigns document and sub type to work for policy and audit staff in system by reviewing emails, faxes, paper mail and various documents
  • Delivers mail to internal Assigned Risk policy and audit staff
  • Responsible for taking phone payments
  • Runs internal reports to retrieve work for distribution and generate loss histories
  • Enters data into the computer system and accesses general policy information
  • Provides loss history information to internal and external customers
  • Reviews, sorts, and prepares coded document for imaging
  • Uploads images of document to document management system
  • Receives incoming calls and directs callers to appropriate person
  • Performs other clerical duties, as time permits

Experience Required

  • Six months general office experience 

Lansing, MI
1578
1429 West Saginaw Street
Suite 120
East Lansing, MI 48823

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