Located in East Lansing, MI
Pay: $15
Job Full Description
Are you looking to work in an exciting remote customer service position taking exclusively inbound calls? We are hiring customer service oriented, computer savvy individuals for a premier service provider here in the Lansing area.
REMOTE CUSTOMER SERVICE REPRESENTATIVE JOB DECSRIPTION:
This position is responsible for taking inbound calls and providing a high level of customer service. Also responds to email inquiries.
REMOTE CUSTOMER SERVICE REPRESENTATIVE PRIMARY RESPONSIBILITIES:
· Customer Service
· Documents calls accurately
· Performs data entry updates
· Navigates between computer programs seamlessly during calls
· Handles calls that may deviate from standard screens, scripts, and procedures
· Communicates complex information using job experience to anticipate and proactively address related questions.
REMOTE CUSTOMER SERVICE REPRESENTATIVE EMPLOYMENT QUALIFICATIONS:
EDUCATION REQUIRED:
High school diploma, G. E. D.
EXPERIENCE REQUIRED:
High Level of Computer Competency
Minimum six months general office experience required
REMOTE CUSTOMER SERVICE REP SKILLS/KNOWLEDGE/ABILITIES (SKA) REQUIRED:
· Knowledge of how to navigate computer programs
· Impeccable phone etiquette
· Dedication to customer service
· Ability to maintain confidentiality
· Ability to multi task
· Ability to follow established procedures
· Ability to manage time
· Ability to work with others
Pay: $15/hr
Job Type: Full time and long term, temp to perm. Great opportunity to grow and advance with a great company!
These are immediate positions with start dates as soon as next week! Interested in being considered? Please apply/call us here at Express Employment Professionals ASAP.
Two Ways To Apply: (choose one)
- Call our office 1-517-272-4670
- Submit your resume via indeed to this posting and you'll be contacted asap.
About Express Employment Professionals:
Express Employment Professionals is a premiere staffing development firm assisting businesses in attracting and developing top talent. Express Employment Professionals has been in Lansing for 20+ years. Express can help you find a job that is the perfect fit for your needs and abilities, and you will never pay a fee for our services and support. Whether you are looking for a full-time position, part-time work, or a more flexible schedule, Express has a wide range of jobs available including Administrative, Light Industrial, Skilled Trades, and Professional positions through evaluation-hire, contract, and direct hire opportunities. Let us help you today!'
Work Remotely
Lansing, MI
1578
1429 West Saginaw Street
Suite 120
East Lansing, MI 48823
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