AJ858
Located in East Lansing, MI
Pay: $18
Job Full Description
Job Title: Receptionist
Purpose:
Represent a Portland area store in a positive and professional manner by answering telephone calls and directing customer walk-in traffic to the appropriate department. Assist and Support the Office Coordinator and Sales Department in their duties as necessary.
Responsibilities:
- Answer, accurately interpret, and direct telephone calls, emails, and walk-in customer traffic.
- Update and maintain pricing books, literature, & files.
- Transport cash deposits to local bank.
- Support management in the pursuit of corporate policies, plans, goals, and long-term objectives.
- Foster a great place to work environment, encouraging accountability, open communication, teamwork, and a commitment to serving the customer.
- Participate in all business and/or department activities related to ensuring the customer experience is positive.
- Follow all safety rules and regulations while performing work assignments and adhere to all policies and procedures as specified in company manuals and as directed in the employee handbook.
- Conduct self in the presence of customers and community so as to present a professional image
- Proactively seek and participate in available company-sponsored training, in an effort to develop and advance knowledge base and skill set.
- Participate in all company/location driven communication efforts, including department meetings and other related efforts.
- Maintain a positive and professional working relationship with peers, management, and support resources, with a constant commitment to teamwork and exemplary customer service.
- Perform all other duties as assigned by management in a professional and efficient manner.
Experience, Education, and Skills:
- 0-2 years of customer service experience.
- High School Diploma or GED equivalent.
- Basic understanding of Microsoft Outlook, MS Office.
- Experience in taking and directing phone calls.
- An organized approach and excellent time management skills.
- Computer literacy and typing skills.
- Ability to communicate effectively with employees and visitors to the company.
- Ability to work with other and foster teamwork to set goals and resolve problems.
- Self-motivated and willing to help when needed.
- Ability to make decisions that are timely and in the best interest of Hutson Inc.
Essential Eligibility Requirements:
- Valid Driver’s License preferred.
Essential Job Requirements:
General Physical Requirements:
- Light work: Exerting up to 20 pounds of force occasionally and/or negligible amount of force constantly to move objects. Reaching, Lifting, Fingering, Grasping, Feeling, Talking, Hearing, and Repetitive Motions.
Visual Acuity:
- The worker is required to have close visual acuity to perform an activity such as: preparing and analyzing data and figures; transcribing; viewing a computer terminal; expansive reading; visual inspection involving small defects, small parts and/or operation of machines (includes inspection); using measurement devices; and/or assembly of fabrication of parts at distances close to the eyes.
Job Specific Competencies:
Communication Skills: Demonstrates the ability to clearly and effectively communicate information, both verbally and written, to a variety of audiences. Actively listens to others, and responds appropriately. Uses concise, respectful, and professional language to build strong relationships.
Ability to work with other Departments: Collaborates effectively with other departments to achieve shared goals and ensure seamless operations. Demonstrates strong communication and interpersonal skills to build positive relationships, share information, and solve challenges. Maintains a cooperative, and solution-focused approach.
Maintain Clean and Presentable Workspace: Consistently ensures the workspace is clean, organized, and safe, creating a professional and efficient environment. Demonstrates attention to detail by regularly organizing and maintaining office equipment, supplies, and common areas. Takes pride in upholding company standards for cleanliness and presentation, contributing to a safe, productive, and positive impression for coworkers and visitors.
Exceptional Customer Service Skills: Consistently delivers a high level of service by actively listening to customers, understanding their needs, and going above & beyond to exceed expectations. Demonstrates empathy and patience in all interactions, resolving issues promptly and professionally. Fosters long-term customer loyalty.
Lansing, MI
1578
1429 West Saginaw Street
Suite 120
East Lansing, MI 48823
Apply Now Email Us